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Service

Pre-sales service
Professional consulting, transparent communication
7×24 hours online support
Video factory tour
In-sale service
Efficient collaboration, full visualization.
Customized design
Transparent production progress
After-sales service
Global coverage, worry-free protection
Localized technical support
Remote diagnostic system
Free parts guarantee

From program design to landing operation and maintenance, the whole process for your escort!

Through structured presentation and reinforcement of points of interest, we highlight the professionalism and globalization layout of our corporate services and enhance customer trust.
  • Pre-sales: zero time difference communication + factory transparency
  • In-sale: design visualization + production traceability
  • After-sales: global service network + one year free of worry for spare parts.
  • Added value: technical training + remote support.
UNIQUE Industrial Equipment

Creating a global brand of concrete machinery with specialty

As an international enterprise specializing in the production of concrete machinery and deeply cultivating the overseas market, we always take “customer first, service-oriented” as the core strategy, and have set up localized offices in the Philippines, Peru, Bangladesh, Armenia and other countries to build up a sales and service network covering the whole world, and win the trust of customers with our professional, customized and efficient services. With professional, customized and efficient services, we win customers' trust and help the global infrastructure construction.

Product customisation services, the machine more relevant to your site

Product customization services can significantly enhance the relevance and performance of machinery to meet your specific site requirements. 1. Site-Specific Adaptations Environmental Adjustments – Modifications for extreme temperatures, humidity, dust, or corrosive environments. 2. Functional Enhancements Automation Integration – Adding IoT sensors, PLC controls, or robotic interfaces for smarter operations. 3. Operational Efficiency Upgrades Energy Optimization – Retrofitting for lower power consumption or renewable energy compatibility.

Intelligent technical support, empowering efficient construction

Our self - developed digital platform enables full equipment life - cycle management. Using IoT, customers can monitor equipment in real - time, get fault warnings, and remote diagnosis. Pump trucks with 3rd - generation intelligent boom cut operational shaking by 30% and enhance accuracy. Mixer trucks, with patented anti - leakage and wear - resistant materials, suit Southeast Asian rain and Middle Eastern sand. For the Philippines' typhoon - prone climate, our mixing plants have a modular design for quick disassembly and assembly, reducing construction disruption risks.

Localized service team, rapid response to customer needs

We recognize overseas market differences. Thus, we've deployed localized service teams in key global regions. Our engineers, rigorously trained and multilingual, ensure seamless communication. In Bangladesh, our team engages in key projects like the Padma Bridge, optimizing equipment for high - temp and humidity, offering 24/7 maintenance. In Peru, they customize mixer - truck hydraulic systems for high - altitude conditions, extending equipment lifespan. Moreover, we've compiled the “Overseas Service Workbook” to standardize service processes and emergency response, helping engineers adapt quickly and boost service efficiency.

cycle service system to ensure customers' worry-free operation

We offer “end - to - end” service from pre - sales to after - sales. In Armenia, our team customizes pump power schemes per customer needs, using MAN engines for better fuel efficiency. We also set up a local spare parts warehouse for 48 - hour emergency supply, minimizing downtime losses. For overseas projects, we regularly conduct operation training and equipment inspections. Our “preventive maintenance program” predicts equipment wear via data analysis, replaces key parts early, and cuts sudden failure rates.
In the future, we will continue to deepen the strategy of “localization + digitalization”, drive service upgrading with technological innovation, provide global customers with more efficient and reliable concrete machinery solutions, and practice the global responsibility and commitment of “Made in China”.

Some questions? FAQ

The products are sold all over the world and are well received by customers.
How often does the crusher need maintenance?
The maintenance interval of the crusher depends on several factors such as the type of crusher, the nature of the materials being crushed, and the operating hours. Generally, for a jaw crusher, it is advisable to conduct a comprehensive inspection and necessary maintenance every 200 - 300 operating hours. This includes checking the wear of the crushing plates, lubricating the moving parts, and inspecting the belt tension. For an impact crusher, the maintenance interval might be a bit shorter, around 150 - 250 operating hours, mainly due to its high - speed impact operation.
What is the production capacity of your concrete batching plant?
The production capacity of a concrete batching plant depends on its type and configuration. Here are the general capacities for different types of batching plants: Stationary type capacity from 25m3/h ~240m3/h. Hauling mobile type capacity from 25m3/h ~100m3/h. Stationary type for aggregate feeding: we have Skip Hopper type (25m3/h ~75m3/h) and Delivery Belt type(60m3/h ~ 240m3/h) All hauling mobile plant use large angle Groove belt for aggregate feeding. Would you like details on a specific model or type of plant? Let me know your project requirements, and I can help you choose the right capacity!
Can your concrete batching plant be customized to meet our specific needs?
Yes, our concrete batching plants can be fully customized to meet your specific project requirements, including production capacity, mixing efficiency, material handling, automation level, and mobility. Would you like us to design a tailor-made solution based on your project details (e.g., output, concrete type, space constraints, budget)? Let us know your needs, and we’ll provide the best configuration!
What is the price range of your crushers?
The price range for crushers can vary significantly depending on the type, capacity, customization, and features you need. Here’s a general breakdown: 1. Small to Medium Crushers (Mobile/Jaw/Cone/Impact) Entry-level crushers (for light-duty or small-scale operations): 10,000–50,000 Mid-range crushers (higher capacity, better durability): 50,000–200,000 High-performance mobile crushers (track-mounted, advanced automation): 200,000–500,000+ 2. Large Stationary Crushers (For Quarries & Mining) Primary jaw/gyratory crushers: 300,000–1,000,000+ Cone/impact crushers (secondary/tertiary crushing): 150,000–600,000 Complete crushing plants (with screens, conveyors, etc.): 1M–5M+ 3. Specialty Crushers (Shredders, Hammer Mills, etc.) Industrial shredders (for waste/recycling): 50,000–500,000
How long does it take to install and commission the concrete batching plant?
Installing and commissioning a concrete batching plant is a complex process that depends on multiple factors, including plant type, size, site conditions, and workforce efficiency. The basic concrete batching plant can be operational within a month, larger or highly customized setups may require 3 months or more. Proper planning, skilled labor, and coordination with suppliers ensure timely installation and commissioning.

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